"At first I was a little nervous about starting over with a young person I didn't know, but he came highly recommended by a dear friend. Once we got to know each other, he understood how little experience I had with technology. He was patient, and he had me practice until I got it and could remember it. My TV is working with the microphone now, and I've already told my friends about him."
— Rachel, Baton Rouge
Patient, in-home tech help for seniors
We don't just fix it — we teach it.
Grand-Tech is Patrick Wink, based in Prairieville. I come to your house, sit down, and go at your speed — setting up phones, computers, televisions and Wi-Fi, teaching you how to use them, and dealing with your internet company so you don't have to.
No jargon. No rushing. No question is too basic.
In your home: Prairieville, Gonzales, Dutchtown, Geismar, St. Amant, Denham Springs, Greater Baton Rouge, New Orleans, and Lafayette.
Why people call
You know the price before I arrive. The first visit is $129 for up to 90 minutes. Nothing gets decided at your door.
I write everything down. Large-print instructions left with you after every visit, so you're not relying on memory.
I'll make the call for you. If your internet or cable company is giving you the runaround, I'll sit on hold — not you.
I never ask for your banking passwords. For anything else, you type it, not me.